We prioritize fast and efficient shipping across Pakistan with free delivery on all orders. Expect delivery within 3-6 business days. Two delivery attempts will be made; please ensure accurate address details for seamless delivery.
RETURNS AND EXCHANGES
We offer a 7-day return and exchange policy for eligible items. Simply initiate a return within 7 days of receiving your order. Please ensure the item is unused and in original packaging for a smooth process. Payment Scenario: We are eager to share that your trustworthy Team Deerix has allocated you two types of payment method, one is cash on delivery and the other one is you can pay via your Bank Or other wallet.
What is your return policy?
We accept returns within 07 days of purchase. Items must be unworn and in original packaging.
Where do you ship to?
We currently ship across Pakistan, providing fast and reliable delivery nationwide. Enjoy free shipping on all orders over and track your order easily with our confirmation and tracking updates.
What materials do you use in your clothing?
We prioritize high-quality, sustainable materials. For specific fabric information, check the product descriptions on our website.
Can I change or cancel my order?
Orders can be changed or canceled within 12 hours of placing them. Please contact our customer service as soon as possible for assistance.
How should I care for my Leouxe clothing?
We recommend following the care instructions on the garment label for best results. Generally, machine wash cold and tumble dry low.
How long will my order take?
Your order will arrive within 3-6 business days. Processing takes 1-2 days, excluding holidays. You’ll receive a confirmation email with tracking details once your order is shipped for easy tracking.
What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service within 24 hours, and we will resolve the issue.
How Do I Contact Customer Support?
Our customer support will be always there to support you at any time. If you have any queries regarding your orders and payment process, you can contact at support@leouxechic.com
Do you have a physical store?
Currently, we operate online only. Sign up for our newsletter to stay updated on any future store openings or pop-up events.